Tag: #aibigenie
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Enabling AI-Driven Grievance Redressal in Indian Banking with Databricks
Indian banks have witnessed a persistent rise in customer complaints despite significant digital investments. According to the RBI’s Annual Report on the Banking Ombudsman Scheme, customer grievances across Scheduled Commercial Banks (SCBs) rose by over 30% between FY21 and FY23. The top three areas of concern include: • Unauthorized electronic transactions • Delays or failure…
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From Queries to Insights: Discovering Databricks AI/BI Genie
With the advancement in data science, intuitive and AI-powered analytics are in more urgent need than ever. Databricks has introduced a revolutionary tool known as AI/BI Genie in the business intelligence realm. In this research, a simple, user-experience-friendly interface to make complex data questions easier, deliver real-time insights, and integrate into the Databricks Lakehouse Platform…